Common Questions About Our Services
What services does Higienix Servicios offer?
We offer residential cleaning, commercial cleaning, specialized services, and post-construction cleanup. Visit our Services page for more details.
How do I schedule a cleaning service?
You can schedule a service by visiting our Contact page, calling us at +1 (425) 568-9744, or filling out our online form. We'll respond within 24 hours to confirm your appointment.
What are your pricing and payment terms?
Pricing varies based on the type and scope of service. Residential cleaning starts at $150 per session. For commercial services, we provide custom quotes. We accept credit cards, cash, bank transfers, and PayPal.
Can I cancel or reschedule my appointment?
Yes! You can cancel up to 48 hours before your appointment with a full refund. Cancellations made less than 48 hours in advance may be subject to a 50% cancellation fee.
Do you use eco-friendly cleaning products?
Yes! We prioritize environmental responsibility and use eco-friendly, non-toxic cleaning products that are safe for you, your family, and the environment.
Are your cleaners insured and background-checked?
Absolutely! All our team members are thoroughly background-checked and the company maintains comprehensive insurance coverage for your peace of mind.
What if I'm not satisfied with the cleaning?
We guarantee your satisfaction! If you're not completely satisfied within 48 hours of service completion, contact us and we'll re-clean the affected areas at no additional cost.
How do you handle privacy and protect my personal data?
Your privacy is important to us. We follow strict data protection practices in compliance with GDPR and other privacy laws. See our detailed Privacy Policy for complete information.
Do you offer recurring cleaning schedules?
Yes! We offer flexible recurring service plans including weekly, bi-weekly, and monthly schedules. Contact us for custom pricing on regularly scheduled services.
What areas do you serve?
We serve the Greater USA area. If you're unsure whether your location is within our service area, please contact us and we'll be happy to assist!
How will you access my property?
You'll need to provide access to your property on the scheduled date. This can be through providing keys, being present, or arranging alternative access methods through coordination with our team.
Still have questions?
If you don't find the answer you're looking for, please contact us directly. Our team is always happy to help!
